The bus company has since responded to the incident with an official statement.
A bus passenger is going viral after missing his bus at the Kuala Terengganu Bus Terminal . The male passenger who arrived a little late, missed his bus due to the driver ignoring him despite seeing him outside the vehicle.
He was walking alongside the vehicle while knocking on the door multiple times. Yet, the driver would not let him in. And even after it proceeded to move at a faster speed, the man still ran to catch the bus.This incident which was posted yesterday has since riled up the internet, with many netizens showing empathy for the passenger and frustration to the driver for not stopping.
Others were mad at the person recording the incident. Instead of capturing the incident on tape, some felt the individual could have instead asked the driver to stop for the passenger. The virality of the incident has also since spurred an official reply from the bus company. The Chief Executive Officer, Zachary Ismail issued an official apology to the passenger on Facebook.
He continued to elaborate that an internal investigation had also taken place after the complaint was received. The driver, according to him, has been penalised for his actions.
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