PETALING JAYA: Consumers affected by the sudden suspension of MYAirline’s operations effective today (Oct 12) have dedicated hotlines and channels to ...
: Consumers affected by the sudden suspension of MYAirline’s operations effective today have dedicated hotlines and channels to get assistance.
It urges affected consumers who have made bookings with MYAirline for flights on Oct 12 onwards, to contact the airline’s dedicated complaint channel for questions and assistance with regards to their booking: [email protected]• FlySmart mobile application that is available for download from the Google Play store and Apple App store for Android and iOS users respectively.
It added that it has instructed MYAirline to immediately manage affected consumers which include amongst others, notifying them of the suspension, and publishing the said notification in the airline’s available communication channels.
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