KUALA LUMPUR: Former Goldman Sachs banker Roger Ng has arrived in Malaysia to assist in the 1Malaysia Development Berhad (1MDB) scandal investigations.
Rema and her father, Prabakaran in a family photo. Roshan and Riya help their grandfather with his mobile phone issues. — REMA PRABAKARAN
Universiti Sains Malaysia senior lecturer Dr Tan Yun Yi says although the media and authorities are already playing their roles in creating awareness on scams and frauds, family members have a critical role to play in preventing this from happening to the seniors in their families. Senior living residence Domitys Bangsar Kuala Lumpur operations manager Genevieve Willie says family members could also help seniors by setting up secure online accounts with strong passwords. “They should also advise seniors never to share personal information or financial details with anyone,”
“He says it is easier for him to track his payments than accessing soft copies. We try to remind him that we’re helping the environment by saving paper,” adds the 44-year-old orthodontist from Shah Alam. Rema adds that we can’t rule out that human interactions at public offices, financial institutions and even hospitals have their own magic. “A simple ‘good morning’, bumping into a friend or the interaction over a counter with an employee can sometimes be the day’s highlights.”
“Can service providers ensure that all their customers have equal access to their services if they are migrating all online?” Tan asks. He says his mother is mostly a silent reader but would absorb every information shared in the family WhatsApp group. She would then share the summaries at the dinner table, while his father is more responsive with some short acknowledgements like “Okay” and “Amin”.
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