MyAirline asks affected passengers to contact representatives for refunds

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MyAirline asks affected passengers to contact representatives for refunds
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PETALING JAYA: Low-cost carrier MYAirline has requested all affected passengers to contact its representatives at [email protected] (from 7...

In a statement today, MyAirline also apologised for not providing ample time to passengers who have been stranded at airports. It said that due to “deep financial constraints” it is facing, it is unable to offer affected passengers at airports any immediate “service recovery options”.

In a statement, AirAsia announced a special offer of a 50% discount on base fares exclusively for MYAirline passengers. The special offer is applicable to all MYAirline passengers with confirmed flight bookings to and from Kuala Lumpur, Langkawi, Penang, Tawau, Kota Bharu, Kuching, Kota Kinabalu, Kota Kinabalu-Tawau, and Don Mueng-Bangkok and Suvarnabhumi-Bangkok from today until Nov 30.

To redeem the offer, affected passengers can present their confirmed MYAirline flight bookings at AirAsia sales counters at KL Sentral in Kuala Lumpur, Kuala Lumpur International Airport in Sepang, Langkawi International Airport, Penang International Airport, Sultan Ismail Petra Airport , Kuching International Airport, Tawau Airport, Kota Kinabalu International Airport, Don Mueng International Airport and Suvarnabhumi Airport in Bangkok.

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