PETALING JAYA: Eight months since “Luxury Tax” was first mentioned and after countless debates among the industry players, the government is said to have listed several possible taxable luxury goods.
Owners at several other of New York’s hard-to-get-into restaurants also report being burned by bots. — Image by Alexander Belyaev from Pixabay
The issue of seats disappearing that should be available began last summer, says Rito. “But it has become more pronounced over the last few months.” “We have noticed certain names making a large amount of reservations, and either no-showing or having different guests utilising them,” says Isabella Pisacane, a partner and director of hospitality at French bistro Libertine. “Certain guests will appear trepidatious when approaching the maitre’d when checking in, as they’re not using their actual names.”
This means that not only does the business miss out on the US$20 cancellation fee charged to invalid credit cards, the bar loses time, and eventually customers and revenue, when they hold bot seats that go unfilled.
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