An online order for grouper fillets that was supposed to cost S$10 (RM34) ended up costing one woman over $44,000 (RM151,400) after scammers took control of her Android phone and banking details remotely.
Ms Jacqueline Khoo, 58, lost $44,487 from two credit card accounts and three bank savings accounts from POSB in a few hours after she clicked on a link to download a third-party app, following which scammers then increased her credit limits and siphoned out her money.
“Although I never bought anything from Facebook before, I had previously bought fish and pork from Shopee and Qoo10. I was not suspicious of the ad and it never occurred to me that this was a scam,” she told The Straits Times. Ms Khoo, who works as a merchandiser at book stores, did not suspect anything until 8pm that night, when she was calling her friends, that she noticed that her phone felt “extremely hot” and her phone screen went blank.
The scammers had raised her transaction limit from $25,000 to $50,000, and transferred about $32,000 out of her three POSB savings accounts to a Hong Leong Bank account. Ms Khoo sought help from her MP Lawrence Wong to write appeals to POSB and the Monetary Authority of Singapore to waive the amount that was drawn from her credit card and bank accounts. She also lodged a police report on Aug 28.
“I didn’t get any one-time passwords in SMSes sent by the bank to verify the unauthorised transactions. I am very scared and frustrated,” she added.
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