While migrant workers are integral to several crucial industries in the Malaysian economy, persistent concerns about their mistreatment have led to the emergence of human rights issues.
Malaysia has implemented the digital Foreign Workers Centralised Management System since 2015 to streamline foreign worker recruitment and prevent foreign workers’ mistreatment.
Strict controls and transparency are critical to managing the influx of migrant workers while providing assurance to the public. Stringent controls and enforcement are also essential to scrub Malaysia’s tainted human rights record, which needs to comply with global standards to ensure export acceptance and overall business continuity.
Rather, FWCMS is an enabler, functioning as a pure solutions platform that facilitates the application, verification and registration of foreign workers. According to stakeholders such as the National Association of Private Employment Agencies Malaysia , which acts as a bridge between recruits, employers and related stakeholders, particularly government authorities, the use of FWCMS has elevated good governance and transparency and improved protection for vulnerable migrant workers.
“This system can remove many middlemen, like those without a licence. It also addresses problems such as human trafficking and mistreatment of migrant workers. With this in place, we often see fewer scenarios where foreign workers end up stranded,” said PAPSMA president Kris Foo Yin Choo.FWCMS has also significantly shortened recruitment processes from several months to just weeks, benefiting employers.
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